Privacy Policy

FuturLab Privacy Policy

Version dated 5th November 2013

Welcome to our website, www.futurlab.co.uk (“Website”) brought to you by FuturLab Limited (“us”, “we” or “our”). We are committed to protecting the privacy of all visitors to our Website. Please read this privacy policy (“Privacy Policy”) to understand how we use and protect any personal information that you provide to us.

This Privacy Policy is intended to assist you in making informed decisions when using our Website and any services provided through it. Please take the time to read and understand this Privacy Policy.
By using the Website and/or completing and submitting a registration form on the Website (including, without limitation, when entering a competition or prize draw via the Website), you consent to the collection, use and transfer of your information in accordance with this Privacy Policy.

1. CONTACTING US

1.1 For the purpose of the Data Protection Act 1998 (the “Act”), the data controller in respect of any personal data that you submit to us on our Website is FuturLab Limited, a company incorporated under English law (company number: 04961083) and whose registered office is at FuturLab Limited, Preston Park House, South Road, Brighton, East Sussex, UK, BN1 6SB.

1.2 If you want to know what information we hold about you or if you have any other queries in relation to this privacy policy, please contact us using the following information:

FuturLab Limited, 8th Floor, Intergen House, 65-67 Western Road, Hove, East Sussex UK

Email: webmaster@futurlab.co.uk

2. WHAT INFORMATION DO WE COLLECT?

2.1 We will collect information that you provide to us when you register on the Website and when you use services provided from the Website (such information shall include, but may not be limited to, your name and email address). We may also collect information about your usage of the Website, as well as information about you from e-mails or letters that you send to us. We will only use such information in accordance with the terms of this Privacy Policy.

2.2 We may collect information about your computer and your visits to the Website and this may include your IP address, geographical location, browser type, length of visit and number of page views. Individual users will not be identifiable from this information. In particular, we may use an analytics service provider for website traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around our website. This information may be collected by cookies that are installed by the Website. Please see the section on Cookies below for more information.

2.3 We may receive some information that you submit to any third party website that you access from a link contained in the Website. Both FuturLab Limited and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information.

2.4 We will only use any information that we collect from you in accordance with this Privacy Policy.

3. COOKIES

3.1 The Website uses cookies to ensure that you get the most out of the Website. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor website traffic, improve the Website’s usability and to personalise the content of the site for you. For further information on the types of information that we will collect using cookies, please refer to clause 2.2 above.

3.2 If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your Internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Website.

3.3 We may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to the Website may be used to create reports about the use of the Website and the analytics service provider will store this information.

3.4 In addition, advertisers whose advertisements appear on the Website may use and place cookies on your computer when you click on links for those adverts contained in the Website and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

4. HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

4.1 We use your information in the following ways:
(a) to enable us to administer and provide services provided from the Website (e.g., news subscriptions and product sales);
(b) to ensure that content from our Website is presented in the most effective manner for you and your computer;
(c) to provide customer service to you in relation to your use of the Website, to deal with enquiries and complaints relating to the use of the Website and to notify you about any changes to our service;
(d) to administer, support, improve, optimise and develop our Website; and
(e) for security purposes.

5. DISCLOSURE OF YOUR INFORMATION

5.1 Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

5.2 You should note that information posted on the public elements of the Website will be visible by users of the Website throughout the world. You should therefore be careful when submitting information about yourself to the Website.

5.3 We may disclose your personal information to (i) any third party to whom disclosure is necessary to enable us to provide you with any service to which you have subscribed via the Website; (ii) any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under the Terms and Conditions; (iii) any third party to whom disclosure is required by law, because a court or the police or other law enforcement agency has asked us for it

6. THIRD PARTY SITES

6.1 The Website contains links to websites that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

6.2 Advertisements contained on our Website operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

7. HOW DO WE PROTECT YOUR INFORMATION?

7.1 The information that you provide to us will be collected and processed by us or by a data processor appointed by us to undertake processing on our behalf. Your personal data shall be stored on servers located within the United Kingdom and controlled by us. We shall ensure that your personal data shall not be transferred to a third party.

7.2 Appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.

7.3 Your information will only be held for a reasonable period or as long as the law requires or permits.

8. HOW CAN YOU ACCESS YOUR INFORMATION

You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the address set out in clause 1 of this Privacy Policy or by e-mailing webmaster@futurlab.co.uk
We reserve the right to ask you for proof of your identity and to charge you a fee of ten pounds sterling (£10) to meet our costs in granting any data access request you make.

9. CHANGES TO OUR PRIVACY POLICY

By browsing or using our Website you consent to our collection and use of your information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

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